Frequently Asked Questions
Everything you need to know about our authentic Italian products and services.
Where are Botticelli products sourced from?
Our products are primarily sourced from the Mediterranean, with our premium olive oils and pasta coming directly from Italy to ensure authentic flavor and high quality.
How should I store my olive oil and balsamic vinegar?
To maintain freshness, store your oils and vinegars in a cool, dark place away from direct sunlight and heat sources like your stove.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states. We are working on expanding our shipping capabilities to provide our Italian specialties to international customers soon.
What is your return policy for food items?
Due to the nature of food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Are your pasta products non-GMO?
Yes, Botticelli pasta is made from 100% durum wheat semolina and is non-GMO, adhering to traditional Italian production standards.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.